Lanka Rent a Car is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR).
Information We Collect
- Personal details such as name, email, phone number, and address.
- Driver’s license and identification documents required for rentals.
- Payment information processed securely via third‑party providers.
- Booking history and rental preferences.
How We Use Your Information
- To process bookings and manage rental agreements.
- To provide customer support and respond to inquiries.
- To improve our services and website functionality.
- To comply with legal obligations and regulatory requirements.
Legal Basis
We process your data based on:
- Consent (you provide details voluntarily)
- Contract (to deliver the service you booked)
- Legitimate interest (to improve our services and protect against fraud)
Data Sharing
We do not sell your data. Information is shared only with:
- Our internal booking team
- Trusted partners (chauffeurs, safari operators, etc.) strictly for fulfilling your booking
5. Data Retention
We keep booking records only as long as necessary for service delivery and legal compliance.
Your GDPR Rights
- Right to Access – request a copy of your personal data.
- Right to Rectification – correct inaccurate or incomplete data.
- Right to Erasure – request deletion of your data where legally permissible.
- Right to Restrict Processing – limit how your data is used.
- Right to Data Portability – receive your data in a structured format.
- Right to Withdraw Consent – stop data processing based on consent.
Security Measures
We implement SSL encryption, secure servers, and restricted access to protect your data against unauthorized access, alteration, or disclosure.
Cookies
Our website uses cookies to improve your booking experience. You can manage cookie preferences via your browser or our cookie banner.
Contact Information
Lanka Rent a Car
Address: 55/7E, Kohilawatta, Kotikawatta, Colombo, Sri Lanka
Phone: +94 777 222 477
Email: [email protected]