Who we are
We are well registered Private Limited organization in Sri Lanka, under Government law of Sri Lanka. Thus, we are running all our transaction through Accounting & Adulting forms. All our workers have to follow Pre-maid agreement with each & every client. In the event of Damages or insurance procedure we are giving priority for our pre-agreement which we make with each & every client.
Rent A Car Service
‘Rent A Car‘ service client must enroll with car insurance policy in the event of damage, stretch, or stollen of the vehicle or damage only for third party.
All vehicles are fully insurance under ‘Rent A Car Insurance Category’. Thus, anybody who has valid driving license can drive our vehicles. We used to add each and every driver details to car Agreement. We always suggest let us know how many persons going to drive the car in advance, as we have to make & authority their (original / country) driving license under SRI LANKA government authority in advance (Those who don’t have Sri Lanka driving license).
We used to bring the vehicles, to client’s location on time (Airport, Hotel, Train station). Therefore, we want extract time delivery or collection in advance (two day before due date). And all clients should plan 15-20 minutes on their schedule, for pick up the vehicle & handing over the vehicle.
We strictly inform take clear photos & videos around the vehicle & car meter before and after the deal, for future reference. You can forward those on the site for our official number +94 777 222 477 in the event of request from back end.
We need one working day to make your Sri Lanka driving license Endorsement (Used to call local permit). And Sri Lanka is one of few countries around the world still request authorization, even though you had International Driving-License Permit (IDP). We have to follow government regulation for easy deal.
Car insurance procedure
- In the event of damage / accident client must contact office on the site (If client move the vehicle from accident location insurance company not liable for the claim).
- We will start the insurance procedure on that point 24/7.
- We will send the insurance agent to the site of damage (island-wide / 24/7 service).
- Keep on mind third party vehicle or property must not move from the accident site along with our car (unless police officer come & visit to site).
- If third party vehicle or property not available, client must have to go through government police procedure (Log entry at nearest police station).
- Once our insurance agent visits the vehicle, he will issue claim form by mentioned type of damage & reason for damage.
- Client must (person who drive the car at the time of accident) signed the paper and hand it over to us at the time of end the rental period.
Insurance excess
Full cover insurance included with all the vehicles.
But each vehicle has INSURANCE EXCESS amount according to type of vehicles. Insurance excess will be deducted from any insurance claim (Any damage of the vehicle), according to type of damage.
example:
In the event of damage.
-Let’s say damage is about $1000. We will charge from your maximum amount is insurance excess amount from the client and the rest from car insurance.
-Let’s say damage about $150. We will charge $150 only from your deposit and return the balance deposit back to client.
For both situations you must follow local insurance procedure according to our advice.